Welcome, Providers

Latest updates

• Community Health Worker enrollment in the Medical Assistance program (PDF)
• Spring issue of Connections available online (PDF)
• Requesting non-emergency medical transportation services (PDF)
• Remote patient monitoring (RPM)/asynchronous telemedicine (PDF)
• Reissue of discontinuation of SNF type bill 026X (PDF)
• NaviNet claim appeals status check update (PDF)
• Vendor letters added to the claims overpayment response process in NaviNet (PDF)

Healthy Families, Safe Communities — Keystone First putting safety first

We invite you to partner with Keystone First and join us in making a long-term commitment to being anti-violence advocates. We are launching Healthy Families, Safe Communities, an education campaign including materials and resources for both members and providers.

This program will address many issues, including gun safety, dating safety, and prescription medicine abuse.

Healthy Families, Safe Communities

Let Us Know

Learn about our program developed to assist your practice in engaging and managing the health care needs of chronically ill Keystone First members. 

Quick contact information

• Provider Services: 1-800-521-6007
• Email (for providers only)
• Ancillary Account Executives (PDF)
• Community-Based Account Executives (PDF)
• Hospital Account Executives (PDF)