Member Handbooks

• English (PDF)
• Arabic (PDF)
• Bengali (PDF)
• Brazilian Portuguese (PDF)
• Cambodian (PDF)
• European French (PDF)
• Gujarati (PDF)
• Haitian Creole (PDF)
• Korean (PDF)
• Nepali (PDF)
• Russian (PDF)
• Simplified Chinese – Mandarin (PDF)
• Spanish (PDF)
• Traditional Chinese – Cantonese (PDF)
• Ukrainian (PDF)
• Vietnamese (PDF)

The member handbook on this website is the most up-to-date version. This takes the place of all previous print or website versions of the handbook. If you have questions about your benefits, please call Member Services at 1-800-521-6860 or TTY 1-800-684-5505.

Need this information in print? We'll mail it to you. Go to the member portal to order a copy of the member handbook.